Support

Contact us

Email support@coursechips.app and we'll reply as soon as we can. Including your iPhone model, iOS version and app version (at the bottom of the app's Settings) helps us find the cause faster.

Are the odds a guarantee?

No. CourseChips simulates outcomes from the seats, headcounts and school rules you enter, so the results are estimates, not a guarantee of getting in. The real outcome depends on how other students bid and on your school's final announcement.

My school isn't one of the templates. Can I still use it?

Yes. When you create a plan, pick the closest registration method, then adjust the total points, per-course limits and other settings in Plan Rules to match your school's announcement.

Will my plans come with me to a new phone?

Yes. When you restore a new phone from an iCloud or computer backup, the app's data is restored too. CourseChips has no account and doesn't sync to any cloud of its own.

I bought Pro. Do I pay again after reinstalling or switching phones?

No. Once you're signed in with the same Apple Account, Pro usually unlocks automatically; if it doesn't, tap Restore Purchases in the app's Settings.

Is Pro a subscription?

No. Pro is a one-time purchase that unlocks for good; the price is whatever the App Store shows. Pro also supports Apple Family Sharing.

How do I get a refund?

Purchases are handled by Apple, so we can't issue refunds directly. Please request one at Apple's reportaproblem.apple.com.

Is my data safe?

Your course data stays only on your phone, and we don't collect any data. See the Privacy Policy.